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OIT Homepage > IT Weekly > Posts > [ITWEEKLY] IT Weekly, January 8, 2019
January 08
[ITWEEKLY] IT Weekly, January 8, 2019

Happy New Year

From all of us at OIT, we wish you a happy new year!  We are looking forward to 2019 and can’t wait to share some of our upcoming initiatives with you.  Starting this month and continuing throughout the semester, we’ll share information about new antivirus solutions (see the article about antivirus for Macs below), two-factor authentication, a new and improved MyUTK, wireless upgrades and expansion, classroom upgrades, and much more.  Stay tuned for details; it’s going to be an exciting year!

New Antivirus for Mac

Microsoft’s support for System Center Endpoint Protection (SCEP) for Mac ended on December 31, 2018. However, OIT has a new option for campus Mac users: Malwarebytes.


While OIT has provided Malwarebytes to campus PC users in the past, we were not able to provide it for macOS devices until now.   We occasionally hear from some people that they think that “Macs do not get viruses.”  While this may have been the case at one time, it is no longer true. It is important that macOS devices have protection against the various forms of malware that do exist.


To install Malwarebytes on your university macOS devices:

1.       Go to the OIT Software Download site.

2.      Log in and select “I am installing this software on a UT-owned computer.”

3.      Go to the heading for Malwarebytes.

4.      Select the “MBAM for Mac” product appropriate for your entity (UTK, UTIA, UTSA).   If you do not see your entity, use the UTK version.

5.      Review and follow the instructions provided.

New Qualtrics Accounts Now Limited to 100 Responses Per Survey

Current Qualtrics users have until September 30, 2019, to decide whether or not to migrate to QuestionPro. Their accounts will continue to collect an unlimited number of responses. However, new accounts created after January 1, 2019, will be limited to 100 responses per survey which will allow Qualtrics to remain useful for classroom projects during the Spring semester.  If you have a new research project that requires a feature that only Qualtrics offers, you can open an unlimited-responses Qualtrics account by contacting the OIT HelpDesk.

Instructors: Do you need an HDMI adapter?

Are you teaching in a technology-enhanced classroom and find yourself in need of an HDMI adapter?  If so, OIT can help!  Based on feedback from the annual survey, OIT will provide instructors with a single adapter for your primary teaching device so you can connect your laptop or tablet to the technology in the classroom.  If you have an HDMI port on your computer, you should be good to go. 


OIT is only able to provide one adapter per person.  If you change computers and have already received an adapter, we will not be able to provide a replacement. 


Faculty and Instructors: Sign up online to request your adapter.

GTAs: Contact the OIT HelpDesk to make your request.

Need Software for Your New Computer?

Did you get a new computer or laptop over the holidays?  Before you head out and buy a bunch of new software, check out the OIT Software webpage first.  With your UT account, you have access to several different software packages at no additional cost, including:

·         Microsoft Office 365 ProPlus – the full desktop versions and mobile versions

·         Virtual Private Network (VPN) – allows access to UT resources from off-campus

·         Research software, such as MATLAB, SPSS and more

Need Help with Technology in Your Classroom?

Want to get started with Clickers by Turning Technologies either with mobile devices or physical clickers? Need a refresher on how to use TurningPoint or how to integrate it with Canvas? OIT has a session today and one next week that allow you to drop by and ask questions.  Both sessions are from 9:00 am to 4:00 pm.


·         01/08/19: Communications Building, Classroom C, Room 43

·         01/16/19: Hodges Library Practice Presentation Room 220E


Do your students need help with Clickers?  Send them to the VolShop on January 11 from 9:00 am to 4:00 pm.  Our team will be available outside the VolShop on the G3 level of the Student Union to help them set up their device.



ChemDraw Professional by PerkinElmer Informatics

ChemDraw Professional is a drawing tool for chemists and biologists used to create publication-ready, scientifically intelligent drawings for use in ELNs, databases, and publications, and for querying chemical databases.


Learn more about ChemDraw on OIT’s Research Software website. Learn when to use it, where to run it, how to learn, and where to get help.


Here's a selection of topics that will be covered in workshops this week:

·         Arc: Getting Started

·         Canvas: Assignments/Assessments/Grades

·         Canvas: Foundations: Getting Started

·         Read & Write Software: Enhance Accessibility & Productivity


View our calendar for upcoming workshops and register to attend.


Can't make it to class or want to learn about another topic? Check out our online training sessions.


Don’t Forget Physical Cyber-Security!

Many times, we become so conscious about "technical" cyber-security that we forget about “physical” cyber-security. All of the technical safeguards in the world will not protect against someone being able to sit at your computer and access your information. Therefore we must remember that leaving our computer unattended for only a moment without locking it allows private and confidential information to become vulnerable. Locking your computer prevents unauthorized access to secure files, e-mail conversations and prevents data from being altered. It must become routine that you lock your computer whenever it is unattended. This seems like a simple thing, but physical security is so often neglected.


Do you have a PIN set on your cell phone? These days, these devices either store or allow access to the same sensitive information as your workstation with one exception: it’s portable. Without a PIN, ANYONE can pick up the device and access information AS YOU! PINS are a necessity and if you’re not using one, you’re putting your data (and the university’s data) at risk.


Physical cyber-security isn’t restricted to your laptop, desktop or smartphone. Clearing your desk before you leave or before you’re away from the office for a few days can greatly protect paper documents that contain sensitive information related to our work. So, what does this have to do with cyber-security? Besides just looking tidy, clearing your desk reduces the threat of an information security incident, as confidential information will be locked away when unattended. Sensitive documents left in the open can be stolen by a malicious entity. At a very minimum, place sensitive documents in a drawer, away from prying eyes. If you are unsure of whether a duplicate piece of sensitive documentation should be kept - it will probably be better to shred it or place it in the shred bin designated for sensitive information. Another option is to scan documents and store them in protected or encrypted storage like UTK's Google Drive or Microsoft’s OneDrive for Business.


Lock away portable computing devices. Treat mass storage devices such as CDROM, DVD or USB drives as sensitive and secure them in a locked drawer.


The idea extends to home as well. Protect your computer with a password and if you’re finished with sensitive personal documents (checkbooks?), place them in a secure place or out of eyesight when you’re done with them or until you need them. Consider purchasing a small lockbox to store those documents until you can get them to the safety deposit box. Scanners are affordable and fast. Scanning old bills or correspondence with sensitive information and disposing of the original (shredders are cheap too!) is good practice.


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If you have any questions about the topics covered in this week’s OIT Weekly,

contact the OIT HelpDesk online or at 865-974-9900.


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