Skip Ribbon Commands
Skip to main content

IT Weekly


Quick Launch

OIT Homepage > IT Weekly > Posts > [ITWEEKLY] IT Weekly, November 12, 2018
November 12
[ITWEEKLY] IT Weekly, November 12, 2018


Title: OIT Weekly at The University of Tennessee, Knoxville - Description: Office of Information Technology's weekly newsletter

November 12, 2018


Security Awareness, Title IX, and FERPA training

Over the last several weeks, we have included information about the three mandatory online training classes for university faculty and staff.  The deadline to complete the training is quickly approaching!  To see who on your staff has completed their training, follow the instructions on the OIT website.


At the end of the year, the Office of Information Technology, the Office of Title IX, and the Registrar’s Office will report to the Board of Trustees the completion rates for the Knoxville campus.  Based on numbers reported from IRIS, completion rates for UTK employees assigned to the training are below. Please encourage your team to complete the training as soon as possible.


  • IT Security Awareness Training – Regular Employee, IT Staff, Executive (due 11/30/2018)
    All regular, UTK employees are required to complete this training
    As of November 7, 43% of the required employees have satisfied the requirement.  

  • Title IX Training (due 12/3/2018)
    All 100% employment, regular faculty and staff are required to complete this training.
    As of November 7, 81% of the required employees have satisfied the requirement.

  • FERPA Training (due 11/30/2018)
    All regular, UTK employees are required to complete this training.
    As of November 7, 35% of the required employees have satisfied the requirement.


To verify that you have completed the mandatory training, log into K@TE and review your transcript.


If you or your team need assistance logging into or accessing the training, contact the OIT HelpDesk.

Can you hear me now?

Enhanced Cellular Coverage on Campus


During the summer and early fall, OIT oversaw the installation of enhanced cellular coverage in several areas on campus, including Ayres Hall, Circle Park, Hesler Biology Builidng, Stokely Management Center, and Taylor College of Law.  These sites have been added to the campus Distributed Antenna System (DAS); Verizon Wireless is currenlty the only participating carrier for these locations.


Neyland Stadium, Thompson Boling Arena and the Veterinary Medical Center were already on the campus DAS; carriers for these areas include Verizon, AT&T, and US Cellular.


We realize access to all forms of wireless communications continues to grow and we are making it a priority to ensure the Knoxville campus has adequate coverage.  We are partnering with our vendors and wireless carriers to provide these services in additional campus buildings and outdoor spaces.

Customize your Canvas homepage

Spring 2019 Canvas course shells are now available to faculty and it might be time to give some thought to the basic structure of your course.


Research has shown that the design of online course sites is an important factor for student learning and success. Consistent course design may be one of the most vital factors. Students have reported difficulty navigating course sites across the curriculum. Course sites that are designed to a standard allow students to concentrate on the content, not on hunting for information.


The course Homepage is a great place to start, and it’s actually quite easy to create a Homepage that is engaging, informative, and easy to navigate. We’ve developed an online tutorial to assist you.


Just need help getting started? Want to rethink your entire course site structure? Interested in a review of your course site compared to research-based standards? Thinking about a total redesign of your course? OIT Instructional Support staff are ready to assist you. Contact the OIT HelpDesk online to get started.

Windows Server 2008 Retirement

Microsoft Windows Server 2008 reaches end-of-life on January 14, 2020.  After that date Microsoft will no longer provide security patches, bug fixes, or performance enhancements for that operating system.  Running unsupported software exposes the university to additional risk, and is against the Acceptable Use Policy, IT0110 – section 2h:  Use only supported and patched applications and operating systems on university-owned devices. Exceptions must be documented and approved by the Campus Authority or their designee.


OIT is in the process of working with the campus to retire all Windows Server 2008 servers, both physical and virtual, before January 2020. 


If you know you are running Windows Server 2008 machines and are ready to begin the replacement / retirement process, contact the OIT HelpDesk online to get on the schedule!

Instructional Technology Community of Practice (ITCoP)

Explore Technology in the Library

UTK faculty and GTAs are invited to join the ITCoP's roving meetings as we explore teaching and learning with technology across campus. The November meeting will be held in The Studio in Hodges Library, Room 235, on Wednesday, November 28th, from 12:20-1:10 pm. Come see and experience learning like never before through video production, a digital anatomy table, the Virtual Reality Room and more!


Visit the ITCoP website for more information.

WordStat by Provalis Research, Inc.

WordStat is software that performs high-speed content analysis on text data. This process is also known as text mining. You may create your own categorization dictionaries within WordStat or import pre-existing subject dictionaries. It can also extract topics automatically using either cluster analysis or latent semantic analysis.


Learn more about WordStat on OIT’s Research Software website.  Learn when to use it, where to run it, how to learn, and where to get help.

Upcoming OIT Workshops

Here's a selection of topics that will be covered in workshops this week:


·       Getting Started with Arc

·       Text Analysis Using JMP

·       Microsoft Excel 2 (Forms, Charts, and Macros)


View our calendar of upcoming workshops and register to attend.


Can't make it to class or want to learn about another topic? Check out our online training sessions.

National Fraud Day

Yesterday, November 11th, was Veterans Day. We want to take a moment to thank all Veterans for their service.


Yesterday was also National Fraud Day. Unfortunately, fraud is a worsening problem. According to Javelin Strategy & Research, there were 16.7 million victims of identity fraud in 2017, beating the previous year’s record high. The total cost of that identity theft was a staggering $16.8 billion, and nearly a third of US consumers had to be notified of some sort of breach (remember the Equifax breach? There’s a good chance that you were one of the 143 million people affected by it). Account takeovers also tripled in 2017, causing a total of $5.1 billion in damages. On an individual level, each victim paid an average of $290 out-of-pocket and spent 15 hours trying to resolve the fraud. Not the way I’d like to spend my spare time or money!


So how can we as consumers protect ourselves? Passwords are a great place to start. Of those that participated in the Consumer Fraud Awareness survey by Shred-It, half felt that their security practices made them vulnerable (49%) and admitted to reusing passwords and PINs (51%). Clearly, consumers understand that bad password habits make them vulnerable, but they don’t change these habits. Perhaps the thought of having a strong password for each online account is too daunting. If you feel that way, maybe a password manager is an option to consider. At the very least, make sure that your financial accounts have strong passwords, even if it requires a little extra effort to remember them. Another option is good old-fashioned pen and paper. While you don’t want to leave Post-it notes with your most sensitive passwords on every surface of your cubicle or office, writing down an important password and keeping it a fireproof lockbox is never a bad idea when the alternative is creating a weak password or reusing a password.


Finally, keep an eye on your accounts. You won’t be able to respond to an incident if you don’t know that it’s happened. Check your bank statements frequently and don’t forget that you’re entitled to one free credit check a year from each of the Big Three credit reporting agencies. If you spread these checks out throughout the year, you can check your credit at for free every few months to make sure that someone hasn’t stolen your identity and is opening up lines of credit in your name.



Have questions or need assistance? Contact the HelpDesk.   |   865-974-9900   |   online chat


Follow @UT_OIT on Twitter for up-to-date announcements regarding OIT events and outages.


Join/Leave the IT Weekly

Archive now available



There are no comments for this post.