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October 22
[ITWEEKLY] IT Weekly, October 22, 2018


Title: OIT Weekly at The University of Tennessee, Knoxville - Description: Office of Information Technology's weekly newsletter

October 22, 2018


2019 Computer Upgrade Program

The FY19 Computer Upgrade Program is now underway. 


The Computer Upgrade Program (CUP) is a centrally funded program designed to upgrade the computer equipment for UTK faculty and staff once every four years.  OIT works with Deans, Directors, and Department Heads to fulfill requests.  If you believe you are eligible, contact your departmental representative for assistance.


Approved faculty or staff members may choose to purchase one of the program recommended configurations or configure a custom machine on one of the University’s contract vendor websites. Reimbursement for CUP purchases is limited to the cost of the standard configurations.  This year’s standard configurations for both Windows and Apple machines are high-powered machines with solid-state drives, I7 processors, and include the 4-year warranties with accident care. 


Additional information about this program is available on the OIT website.

OIT Offers Website Assistance for Departments

Can I get help with our departmental website?

Yes. To get started, contact the OIT HelpDesk online or by phone at 865-974-9900.


What happens after I request website assistance?

Based on the type of help you request, we’ll begin with a consultation to determine the goals and scope of your request. We generally work with your department for up to 40 hours at no cost to your department. Anything beyond that may require fees.


Can you help with structuring the content and the overall design?  

From defining your goals and designing the website to creating custom images and applying the official UT branding, we’ll help you create an approach to address your audiences’ needs effectively. Most of our web design work is built with, but we can work with plain HTML/CSS coding. Before turning your site over to you, we’ll train you on how to maintain your website.


What are my hosting options?

OIT’s VolWeb service is available for website hosting. Volweb is a Linux-based LAMP server and can be used to build websites, compile programs, edit files, and more. Additionally, you can request a MySQL database for database-driven websites and applications.


Can you create custom features for my site?

OIT’s Application Development staff supports PHP and .NET platforms. The costs for custom development requests are determined on a case-by-case basis. 


Can I control who has access to my department’s site content? 

Yes, you can use the Central Authentication Service (CAS) or Shibboleth for authentication.


How do I track whether the website is successful?

OIT offers consultation services for the integration of Google Analytics on your website.

SigmaPlot by Systat Software, Inc.

SigmaPlot is a scientific graphing and visualization software package with advanced curve fitting, a vector-based programming language, and macro capability. The software is controlled through the graphical user interface that is modeled after Microsoft Office. SigmaPlot contains over 100 graph types, and the user interface allows detailed manipulation of every graph object. SigmaPlot also includes access to 50 statistical tests which can be used for basic data analysis.


Learn more about SAS on OIT’s Research Software website0.

.  Learn when to use it, where to run it, how to learn, and where to get help.

Upcoming OIT Workshops

Here's a selection of topics that will be covered in workshops this week:


·         Adobe Lightroom

·         Microsoft Access 2


View our calendar of upcoming workshops at and register to attend.


Can't make it to class or want to learn about another topic? Check out our online training sessions.

Pumpkin Patching? … No Just Patching...

Scary cyber criminals are constantly looking for a way into your accounts. This often happens one of two ways: phishing, or an attacker exploiting an existing vulnerability in some program running on your computer. While we continue to warn about the danger of phishing and how you can spot the danger, there are other ways to make sure your device does not become compromised. Luckily, you don’t have to put in nearly as much effort to stay safe as cyber criminals need to put in in order to compromise you. Protecting yourself by updating software installed on your computer is one of the easiest ways to keep your device safe.


Every program you run on your machine can add potential vulnerabilities. Unpatched vulnerabilities are akin to leaving your door ajar in a spooky neighborhood: it’s an inviting target that can make a criminal’s job much simpler. Updating your software regularly, besides adding new features, will often patch existing vulnerabilities, shutting and locking the door to attackers. This makes staying up to date on software patches a priority.


If your application has an option to check for updates automatically, you should always select this option. Your program will check for updates regularly without you having to remember to check. For other applications, you’ll have to check yourself, typically in the program’s settings. If you are unsure about how to update one or more of your applications, how to configure a program to update automatically if the option exists, or how to check if you are up to date, contact the OIT HelpDesk.


While staying up to date is critical, don’t be tricked into downloading malware disguised as a bogus update to a commonly used application. NEVER click on an unsolicited link in an email or while browsing the web that claims to be an update (i.e. Adobe Flash or Microsoft Office). If you believe you need to update, navigate that application’s update interface or go to the company’s official website.

Have questions or need assistance? Contact the HelpDesk.   |   865-974-9900   |   online chat


Follow @UT_OIT on Twitter for up-to-date announcements regarding OIT events and outages.


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