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The University of Tennessee, Knoxville

Why I Owe Julia Child a Thank You: The Use of Assessment Centers in Employee Selection

Kate Atchley, Distinguished Lecturer of Graduate and Executive EducationCollege of Business Administration

​Imagine applying for a position and instead of simply being interviewed, you are asked to participate in role plays, case studies, and group discussions. Stressful? Indeed, but the hiring organization gains a good grasp of the skills and abilities that you would bring to the job role. These standardized evaluations of individual behavior across multiple situations, called assessment centers, are used in employee selection and have a rich history in the United States, starting during World War II. Research suggests that assessment centers surpass all other employee selection methods, including testing and interviews. Why rely on a candidate to self-identify their strengths and weaknesses? There is a better way. 

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